Terms of purchase

1. company information
In the Mood for Tea is a brand owned by J & J Almberg HB (registration no. 969711-8892). Information & images on the website are owned by the company and may not be copied without permission.
Our store address is In the Mood for Tea, Norrtullsgatan 9, 11329 Stockholm.

2. prices
Each item is stated including VAT in Swedish kronor. In the shopping cart you can see the total price including VAT.

3.1 Payment
Payment is made by the payment method selected at the checkout. The payment method is provided by Svea ekonomi.

3.2 Card payments
Card payment with Visa and MasterCard is accepted.

3.3 Invoice
When paying via invoice, we cooperate with Svea Bank AB. To shop against invoice, you must
enter your social security number or organization number. Prerequisite for being allowed to trade against an invoice is
among other things, that you are registered in the population registration register in Sweden and are over 18 years of age. You must not have
some payment notes. All invoices are handed over by STORE NAME to Svea Bank
AB.
The usual credit check takes place after the personal data has been left at the till, in some cases it means
this that a credit report is taken. In that case, a copy of the credit information will be sent home to
you.
The invoice's payment terms are 14 days. In the event of late payment, the agreed and statutory fee is forfeited
reminder fee. Late payment interest is charged at 2 % per month. In case of non-payment, it will be handed over
the invoice to debt collection

3.4 Company invoice
Credit check: When applying for payment via company invoice, a customary credit check is carried out, which may mean that a credit report is obtained.

Terms of payment: Due date and other terms for company invoices appear on the invoice. In the case of invoice payment, the payment must have been received no later than 30 days from the invoice date. In the event of a delay in payment, a reminder fee of SEK 60 and late payment interest of 2% per month will be added from the due date until full payment is made.

Transfer: All company invoices will be transferred to Svea Bank AB, 556158-7634 ("Svea Bank"). All payments due to the invoice must be made to Svea Bank.

GDPR: When paying via company invoice, the invoice will be handed over to Svea Bank AB and we will then share the company customer's personal data with Svea Bank. Svea Bank is the personal data controller for the claims that we have transferred to Svea Bank. For detailed information on Svea Bank's processing of personal data, please read further in Svea's data protection information which is available at https://www.svea.com/dataskydd or contact Svea via mail 169 81 Solna, telephone 08 – 514 931 13 or swp@svea .com. The Data Protection Officer can be reached at privacy@svea.com.

4. shipping & shipping methods
Within Sweden, the shipping cost is SEK 39 regardless of weight. For shipments outside Sweden, the price is calculated by weight, and you can see what the freight will be before you choose to pay.

4.2 Deliverables
Our ambition is to send orders within 1-3 working days, unless otherwise stated when ordering. The delivery takes place to the address you specified at the time of ordering.

4.3 Uncollected order
It is your responsibility to redeem the shipment at the delivery point within the time stated in the notification you received. In the event that you request that delivery be made to another person, you are responsible for providing a valid mobile number or valid e-mail address where the notification is to be made and the person who then receives the notification is responsible for redeeming the shipment. It may be a good idea to notify the recipient of the order, so that the person in question can redeem the shipment if required. If the package cannot be received upon delivery, or is not picked up at the delivery point, it will be returned to us, and we may then charge a reasonable amount for shipping and administrative costs. If this cost is not paid, the claim is submitted to debt collection. If the delivery is to be collected in store, it must be collected within three weeks to avoid the order being cancelled.

4.4 Damaged goods and complaints
When receiving your goods, it is important that you immediately check that the goods are not damaged or incorrect. Should the item be incorrect or damaged, please contact us as soon as possible via email. Write to the address inquiry@inthemoodfortea.se and you will receive further instructions. You have a 3-year right of complaint according to Swedish law.

5. right of cancellation and open purchase
As a customer, you have the right to cancel your purchase within 14 days of receiving the item. The right of withdrawal can only be used if the product can be returned in its original packaging and is in essentially unchanged condition. You have the right to open the packaging and try the product, but it may not be used beyond this. When exercising the right of withdrawal/open purchase, the customer is responsible for the return shipping. The right of withdrawal is not covered by food (e.g. loose tea), with the exception of sealed packaging (e.g. our matcha is sealed). If you are not satisfied with your tea that you bought from us, you are welcome to contact us and we can come up with a solution as we are happy that you as a customer will be satisfied.

6. repayment obligation
If you exercise your right of withdrawal, we must refund the full amount of the goods as soon as possible or at the latest within 30 days from the day we received the goods.
See also Consumer Agency or Distance Selling Act.

7. privacy, security & personal data
In connection with your order, you agree that In the Mood for Tea stores and uses your information. We do this in order to fulfil our commitments to you. We also document all communication we have with you via e-mail, this to provide the service you expect from us. In the Mood for Tea will not disclose your personal data to third parties. According to the Personal Data Act, you have the right, upon request, once a year, to receive the information we have registered about you. We reserve the right to use your e-mail for sending marketing and newsletters

8. contact & customer service
You can find our contact details here HERE

9. cookies
A cookie is a text file sent from a website to your computer where it is stored either in memory (session cookies) or as a small text file (text-based cookies). Cookies are used to store, for example, login information or your shopping basket when you browse different websites. If your browser is set to not accept cookies, you will not be able to place an order on our site. You can easily change this under settings in your browser. Please note that we do not use cookies to store personal information about you

10.1 Force Majeure
Force Majeure such as war, extensive labour dispute, blockade, fire, environmental disaster, serious spread of infection or other circumstances beyond the control of the Party that prevent the Party from fulfilling its obligations and relieve the Party from this. Such relief is subject to the condition that the activity cannot be carried out under these conditions either. The other Party shall be notified immediately of any circumstances that may apply this provision

10.2 Change of contract terms
After the customer has made a purchase, the Merchant is not entitled to change the terms of the purchase in question unless otherwise agreed

10.3 Complaints
If customers have complaints, these can be made via our contact methods which you will find HERE

10.4 Disputes & laws
Swedish law shall apply to all purchases under these terms and conditions. Disputes concerning purchases under these terms and conditions shall be heard exclusively by the Swedish general court